Refund policy

60 Day Money Back Guarantee: If you are not completely satisfied with your TRUEENERGY® purchase or gift, simply return the item within 60 days of purchase for a refund or replacement. Please note, it can take up to 10 days for your refund to be credited upon TRUEENERGY® receiving your returned package.

1-Year Warranty: TRUEENERGY® socks are designed to last. We offer a 1-year warranty against manufacturer defects on all of our products purchased on TrueEnergySocks.com  Products deemed defective may be sent to the below address along with a copy of the receipt. The cost of the return shipping is the responsibility of the purchaser.

After we receive your return, please allow 5-7 business days for replacement socks to be sent.  Washing instructions must be followed for product to qualify for replacement.

  • The 60 Day Money Back Guarantee, begins the day your order ships.
  • All products must be returned in their original condition.
  • Initial shipping fees are non-returnable.
  • If your returned items were purchased using a coupon or promotion, we will subtract the value of the coupon or promotion from your return credit.
  • Refunds will be issued in the payment form that they were originally received.
  • Washing instructions must be followed for product to qualify for refund or replacement.
  • The cost of the return shipping is the responsibility of the purchaser.
  • Returns will only be processed for orders placed online at TrueEnergySocks.com
Please ship your return package to:
TrueEnergySocks.com
74 8th Street
Suite 220
Hickory, NC 28602