TRUEENERGY® ships through USPS 1st Class Mail. Our Standard Shipping rate is $4.95. Free Shipping on orders of $55 or more, within the United States. Free shipping is determined after all discounts and before taxes. Shipping is available within the U.S. only; no international orders are accepted.
Returns / Exchange Policy
60 Day Money Back Guarantee: If you are not completely satisfied with your TRUEENERGY® purchase or gift, simply return the item within 60 days of purchase for a refund or replacement. Please note, it can take up to 10 days for your refund to be credited upon TRUEENERGY® receiving your returned package.
1-Year Warranty: TRUEENERGY® socks are designed to last. We offer a 1-year warranty against manufacturer defects on all of our products purchased on TrueEnergySocks.com. Products deemed defective may be sent to the below address along with a copy of the receipt. The cost of the return shipping is the responsibility of the purchaser.
After we receive your return, please allow 5-7 business days for replacement socks to be sent. Washing instructions must be followed for product to qualify for replacement.
- The 60 Day Money Back Guarantee, begins the day your order ships.
- All products must be returned in their original condition. Initial shipping fees are non-returnable.
- If your returned items were purchased using a coupon or promotion, we will subtract the value of the coupon or promotion from your return credit.
- Refunds will be issued in the payment form that they were originally received.
- Washing instructions must be followed for product to qualify for refund or replacement.
- The cost of the return shipping is the responsibility of the purchaser.
- Returns will only be processed for orders placed online at TrueEnergySocks.com
Please ship your return package to:
74 8th Street SE
Hickory, NC 28602